This improves theirshopping experienceand gives them more reasons to remain loyal.
How to segment them
Determine the number of orders and revenue austria phone number list required for a customer to qualify as a frequent customer. These could be customers who buy 10 products per month or $2,000 worth of products per month. Once you've decided, sort the customers that fall into the range.
Source -Zendesk
57%of consumers state that good customer service is key to feeling brand loyalty.
In other words, three out of five customers will feel loyalty to your brand if you provide good customer service.
If your customer service is bad, people will leave and give you bad reviews. And you can't risk losing customers who bring in a lot of money because of bad service.
So, prioritize your best customers when it comes to customer support. You can do this by offering fast product delivery, extended return policies, quick response times, etc.
How to segment them
Classify customers based on total revenue (total spend) and create support levels based on total spend.
Offer superior support for high-net-worth clients
-
- Posts: 228
- Joined: Tue Dec 24, 2024 8:22 am