What is the role of the professional in this sector?

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The collector or negotiator is like a salesperson who, in his role, competes with other creditors for the first available money from the client. Therefore, the objectives of this professional are the same as those of the salesperson.

He must sell the client the idea of ​​paying the debt within the agreed term china phone number list as soon as possible after the due date. It is this specialist who must argue and convince the potential defaulter to make the payment regularly.

The collections department is an extension of the sales department. Therefore, it is said in the trade that good collections begin with a good credit granting process at the time of sale.

Therefore, collections are an important part of the sales process due to their influence. Their role is decisive not only in the purchase decision, but also in customer loyalty, as they are constantly selling the creditor's image.