Easy to manage and customize form submissions

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#5. KB support
KB Support is a WordPress support tool that helps you design as many customer support forms as you need. It also comes with an email support module, which allows your customers to use your ticket management system via email.

Your customer should not need to register to iceland phone number list submit a ticket as agents will automatically process them.

Agents would add private notes and change the status of their tickets from "New" to "Completed", "Pending" and "Closed", among other options. It is also possible to edit their tickets andcreate a knowledge basearticles in real time.

From the moment of activation, you can be sure that KB Support will provide your employees with the ideal Help Desk solution to help your customers.

Main features

Easily manage and customize submission forms.
Integrate multiple extensions like Zapier, Slack, Mailchimp, etc.
Limited tickets and communication access; only select agents can see to avoid data flooding.
Submitting customer support tickets as guests
Prices

You have the option to choose a free version with limited features. Paid plans come in three packages that are billed annually; Starter for $74, Professional for $102, and Enterprise for $150 .