What specific service (product) do you want to receive?
Where and when is it convenient for you to meet and discuss the deal?
When a customer answers a well-posed open-ended question, he or she provides the salesperson with all the information they need about themselves and their needs. This is the fastest and most effective way to obtain useful information that will help the salesperson make a successful deal.
Psychologists advise supplementing open chinese student data package messages with question words with clarifying verbal constructions that encourage the client to disclose the topic more specifically. For example:
I don't quite understand, could you explain it again?
Please tell us more about this.
I would like to clarify the details.
Tell me, what additional options are you considering?
Please clarify...
Open questions are the basis for establishing contact and mutual understanding between the seller and the client. In their work, managers and consultants use this practice daily. By asking open questions to the buyer, they demonstrate an individual approach and establish trusting relationships. This helps to accurately determine the needs, wishes and expectations of the buyer.
When answering open questions, the buyer shares information selectively, stating what he considers necessary. At the same time, data that is important for the seller may remain "behind the scenes". Therefore, it is very important to show the client emotional involvement, sympathy for his problem. Seeing that he is understood, the interlocutor shares information more freely and gives more detailed information about himself.
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Alexander Kuleshov
Alexander Kuleshov
General Director of Sales Generator LLC
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