When deciding how to give feedback to an employee, we proceed from the purpose of such an event. In different situations, the tasks may differ. There are examples when managers simply lose their temper, splashing out their emotions.
Positive, or one that inspires
The purpose of this feedback is to reinforce positive aspects of the employee's actions. In simple terms, the employee is given a signal that everything is going well and should continue to do so.
Often, managers, busy with homeowner database daily routine tasks, forget to note the positive aspects of their subordinates’ activities and pay attention exclusively to cases when something is done incorrectly.
Positive feedback is the most effective type of non-material incentive. There is a simple recommendation for managing employee motivation and building their commitment to the company: when you are satisfied with the work of a subordinate, you need to periodically inform him about it.
Negative, or aimed at criticism
This is the most dangerous type of feedback, since critical remarks are poorly perceived by subordinates. The Johari Window method uses the term "Blind Spot", which indicates characteristics and personality traits that are well known to others, but not entirely clear to the owner of such qualities.
For example, in a work team, everyone knows about the conflict and irascibility of one of the employees, but he himself does not realize this, since this is his usual manner of communicating with people. If we are talking about a negative blind spot, then attempts to talk about it with the one who is its owner will cause a negative reaction.
However, feedback aimed at criticism, when used correctly, is very useful for employee development. Note that this statement will only be true in cases where the employee demonstrates a willingness to develop and improve himself.
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Constructive
To avoid criticism for the sake of criticism, it is worth asking yourself a number of questions before giving feedback to an employee:
What is the method of influence used for?
What needs to be fixed or changed?
Will the chosen form of feedback help in a specific situation or are changes impossible?
Every person can make decisions by giving in to their emotions. For effective management of subordinates, interaction with colleagues and managers, it is very important to maintain awareness of your actions. Here, the ability to conduct a constructive dialogue, avoid conflict situations and, having given in to an emotional impulse, stop in time, play a special role.
Types of employee feedback