14 tips and tools to reduce the workload of live chat agents

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You should disable directory indexing to improve the security of your Magento store. Once you are done with that, you can hide the different ways the domain files are stored as this protects your Magento powered files from hackers. However, attackers can easily access your website data if they predict the entire path of your data.

Key to take away
Finally, we would like to remind you to change your belize phone number list website's security settings, create a secret key for your website's URL, generate strong and complex passwords, use a firewall to stay away from SQL injection attacks, and more. If you follow the tips we discussed in this post, the chances of your website being hacked will decrease.

We all know that Magento is a great platform fore-commerce website creationfor your business, supported by its community that is constantly working on maintenance and security updates to protect the information of its users and users

Technological progressthey have changed business and consumer behavior.

Previously, customers contacted customer support via phone or email. They had to wait in line until an agent became available. Companies needed to invest in staff to reduce wait times and provide excellent customer service.
This has changed with new instant support channels like social media andchatbot.

Customers expect (and demand) real-time communication.

However, you need to balance the speed and quality of responses to provide a great user experience.

Live chatagents provide this. You can maintain a fast and helpful customer support system using live chat agents.