Share customer feedback and reviews

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Customer reviews are generally perceived as more objective and trustworthy than a company’s marketing campaigns, and this is true. According to a Wyzowl survey, 9 out of 10 people trust what customers say about a company more than what the company says about itself.
Let your customers know that you are interested in their stories.
Build credibility and trust with your customers by sharing reviews and ratings. Let your customers know that you are interested in their stories . Ask for feedback regularly through your customers’ preferred channels, such as sending promotional emails or texts, conducting surveys, or polling them on social media.
Listening to your customers’ comments and suggestions can provide insights that can help you improve your existing products and services, and even develop new ones. Asking for customer feedback also shows that you are interested in their opinions, not just their purchases. Giving your customers a chance and outlet to share their thoughts helps build trust by making them feel like important partners.

When you receive positive customer feedback and reviews, bahrain phone numbers list share them with your existing and potential customers in the following ways:
Include reviews and ratings on your website (or dedicated page)
Post on social media platforms
Promote this content on your company blog
Post directly to product page
Remember that customer trust is built when a business takes customer feedback seriously and takes action. If multiple customers bring up the same complaint or issue in their reviews, take action on the issue.
4. Communicate with customers
To maintain and strengthen customer trust, you need to communicate with your customers frequently and through a variety of channels, just as you would with friends or family. Build customer trust by being easily accessible and trustworthy.