more efficiently? We often say that being customer-centric

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rifattryo.ut11
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Joined: Mon Dec 23, 2024 6:11 am

more efficiently? We often say that being customer-centric

Post by rifattryo.ut11 »

Why is personnel training put first? Instead of solving project problems, right? Can you recall a word we mentioned earlier? It is knowledge reuse. We need to clearly understand the maximum value of knowledge reuse. If you only rely on your experience and time to solve single-point project problems and do not pay attention to the growth of personnel, then ask yourself a question. When this customer has problems again, who will solve them and who will handle them? So what should we put first? The first is personnel training. Not only will you handle this problem, but the people around you or the various branches of your partner companies will handle such problems.



Then will the customer's problems be solvedyourself. You iranian phone numbers have to be clear about this logic. Why? When you have to do things with the mindset of "leading by example", if the company's client base is small, there is no problem and you can do it yourself. But when your client base is large, how should you deal with it? For example, if two projects come to you on the same day, how do you coordinate and arrange? It is difficult for you to handle this matter.



However, if two projects come to you on the same day and there happens to be another partner who can solve the problem besides you. So from the perspective of the customer, is it faster for one person to solve the problem one by one? Or is it faster for one person to solve the problems of two projects? Which result is the customer more willing to accept? We must clearly know that the purpose of the customer's search for the company is to solve the problem, not to say who must solve it. The customer wants the result.
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