Upsell
Creating sales opportunities with existing customers can be an easy task if you maintain a good relationship with them. Try to keep your audience updated with new offers, promotions and discount coupons. In addition, you can incorporate personalized sales actions so that users feel special attention.
Higher value and long-term contracts
With good communication with customers, long-term contracts can be obtained. It is important to provide them with pricing options so that they can upgrade their plans whenever they want, thus having a greater chance of increasing MRR.
Long-term contracts ensure income for a much longer period of time. On the other hand, short-term plans help to reduce the churn rate , as they allow users to opt for less expensive plans instead of cancelling.
By having the number of losses at a glance, you can have a more realistic view of the business.
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Complementary Products
To reduce the churn rate, you can offer differentiating services. To qatar whatsapp resource start, you don't need to create new products, but rather highlight "premium" or "VIP" services with exclusive benefits. It works well to provide downloadable material, training, integrations with other goods or any additional feature that can complement the product or service offered.
Price Increase
A feared but necessary practice is price increases. A sudden change in prices within the SaaS industry can be difficult, but modifications can be made if done in moderation. A small price increase could triple revenue.
Monitor your customers' churn
Keep your KPIs organized to keep track of your customers' churn: with this data you can optimize your retention strategies. Once the churn rate has stabilized and remains without major jumps in the statistics, you can begin to implement expansion actions.
Through Net Revenue Churn, strategies to retain existing customers can be evaluated.
How to Increase Your Business' Net Revenue Churn
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