2. Instagram direct messages
Posted: Wed Jan 22, 2025 6:01 am
WhatsApp is the most popular social messaging app in the world. Adidas responds to fan inquiries and questions with their automatic replies.
On WhatsApp, you can call, video call or live chat with customers. If you face a high quantity of messages, you can also employ chatbots on the app. Although the app doesn’t allow advertising, brands have other india b2b leads opportunities to effectively reach consumers. For example, some leading brands use digital catalogs to help their customers discover their products and services.
Instagram monthly active users: 2 billion
Key benefits:
Integrated with Instagram
Built-in GIF and sticker gallery
You can add filters, effects and drawing to images
Video and voice chat
Instagram is the most downloaded app in the world. Instagram direct messages (DMs) play an important role in its success by allowing users to connect one-on-one and in group messages. In the Instagram app, you can send DMs to all users, including brands.
Instagram DMs are a great way to dip your toe into social messaging apps. Chances are if you have a presence on Instagram, you’re already familiar with DMs, as they don’t require a separate app or account. Even when a consumer tags your brand in their Stories, you’ll automatically see it in your DMs.
Instagram DMs have built-in GIF and sticker galleries so you can infuse whimsy into your messages. If you send a photo or video, you can also add filters, effects and drawings. As Instagram continues to evolve into a video-first app, you can now make video calls and voice chat in DMs, too.
On WhatsApp, you can call, video call or live chat with customers. If you face a high quantity of messages, you can also employ chatbots on the app. Although the app doesn’t allow advertising, brands have other india b2b leads opportunities to effectively reach consumers. For example, some leading brands use digital catalogs to help their customers discover their products and services.
Instagram monthly active users: 2 billion
Key benefits:
Integrated with Instagram
Built-in GIF and sticker gallery
You can add filters, effects and drawing to images
Video and voice chat
Instagram is the most downloaded app in the world. Instagram direct messages (DMs) play an important role in its success by allowing users to connect one-on-one and in group messages. In the Instagram app, you can send DMs to all users, including brands.
Instagram DMs are a great way to dip your toe into social messaging apps. Chances are if you have a presence on Instagram, you’re already familiar with DMs, as they don’t require a separate app or account. Even when a consumer tags your brand in their Stories, you’ll automatically see it in your DMs.
Instagram DMs have built-in GIF and sticker galleries so you can infuse whimsy into your messages. If you send a photo or video, you can also add filters, effects and drawings. As Instagram continues to evolve into a video-first app, you can now make video calls and voice chat in DMs, too.