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3. Chatbot example for banks and financial institutions

Posted: Tue Jan 21, 2025 9:26 am
by Dimaeiya333
Just like insurance companies (which are often the same company), banks and insurance companies could greatly benefit from introducing a friendly chatbot, instead of talking to their clumsy support team.

Imagine replacing those calls where you listen to the music, press 1, and then listen to the music again, with an easy-to-use chatbot, that handles up to 50% of customer use cases.

These use cases require a lot of training of the bot, but in the end it can really help customers succeed. A company called GetJenny based in Helsinki, has great examples of this type of bot.


Best Chatbot Examples for Websites in 2022: Banks and Financial Institutions
4. Chatbot example for catering companies
Catering companies are a bit smaller, and often need more direct contact with their customers. We wouldn't recommend automating your entire workflow using chatbots, but increasing leads and newsletter signups is easy and straightforward. Here's our example of a hospitality chatbot .

This can easily be used to link to online booking forms, or to make the booking or payment via the chatbot.

Best chatbot examples on websites in 2022: Catering companies
Best Chatbot Examples for Websites in 2022: Restaurant Businesses
5. Chatbot example for media and content creation companies
Many media companies could use chatbots, but so far they have been stuck. We have contacted large media agencies and offered them our chatbot as a pilot test.

We wrote about how to use chatbots in the media to get more engagement with content. sales directors email database A good example of this use case is a chatbot that lives inside your content. We wrote an article about these types of bots and how they increase article engagement by 2-3 times.


6. Chatbot example for universities
University websites are all about information. Chatbots are great at finding that information. At Serviceform we provide a chat service that indexes all the content on your website and provides it as bot responses. There are other service providers that do this as well, for example Acobot that crawls your website.

Currently, universities use chatbots mostly to help students, and unfortunately they are hidden behind login portals. I know for a fact that at least these three universities use chatbots to help their students: the University of Adelaide , the University of Canberra and Staffordshire University .

We are currently talking to the largest university in Finland to create a chatbot for their registration process and student support.

This image is of the University of Canberra chatbot called Lucy.