Respect to be respected
Posted: Tue Jan 21, 2025 5:07 am
New digital customers go through a large part of the purchasing process on their own: they search for information on the Internet about the product or services, reviews of the brand or company that sells them, they visit your website and they may look you up personally on social media to find out about your professional experience. Take advantage of this and show empathy by being in tune with the interests of your buyer persona on professional social media!
If you still don't know what social selling is , don't miss the post “ The consumer and business journey ”
Be optimistic and transmit it
“Liking” is one of the basic principles of persuasion. Being liked, being likeable, being liked… We are more likely to be influenced by people we like. Being optimistic, believing in your product and in india telegram data the change that the consumer will achieve by purchasing it will help you strengthen your ties. Your client will feel accompanied and supported because you care about solving their problem or improving in certain areas.
Knowing how to communicate
Communicating: the perfect mix between presenting, listening and persuading . How do you communicate in a meeting with a client? In face-to-face communication we can play with elements of non-verbal communication, which are especially important in persuasion (postures, gestures that help reinforce empathy, etc.). In digital communication we ignore these aspects and we have to learn to solve them and cover these deficiencies, but how?
Apart from using emoticons to convey emotions (perhaps not entirely appropriate in certain work environments), there are ways to personalize these remote communications, such as: using a simple video call with Teams, including a photo in your signature , completing your profiles on social networks ... Just like in "physical" non-verbal communication, there are a series of rules in digital communication that you should strive to learn and apply.
If you still don't know what social selling is , don't miss the post “ The consumer and business journey ”
Be optimistic and transmit it
“Liking” is one of the basic principles of persuasion. Being liked, being likeable, being liked… We are more likely to be influenced by people we like. Being optimistic, believing in your product and in india telegram data the change that the consumer will achieve by purchasing it will help you strengthen your ties. Your client will feel accompanied and supported because you care about solving their problem or improving in certain areas.
Knowing how to communicate
Communicating: the perfect mix between presenting, listening and persuading . How do you communicate in a meeting with a client? In face-to-face communication we can play with elements of non-verbal communication, which are especially important in persuasion (postures, gestures that help reinforce empathy, etc.). In digital communication we ignore these aspects and we have to learn to solve them and cover these deficiencies, but how?
Apart from using emoticons to convey emotions (perhaps not entirely appropriate in certain work environments), there are ways to personalize these remote communications, such as: using a simple video call with Teams, including a photo in your signature , completing your profiles on social networks ... Just like in "physical" non-verbal communication, there are a series of rules in digital communication that you should strive to learn and apply.