Characteristic features of business process improvement methods

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maksudasm
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Joined: Thu Jan 02, 2025 7:09 am

Characteristic features of business process improvement methods

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There is a large amount of specialized literature and scientific publications on the problems in this type of activity. When you read them, it becomes clear that all the methods presented above have certain common features.

They must meet the requirements that teams have for ways to optimize their activities.

The result obtained by improving business processes must correspond to modern realities. It must meet customer requirements for service and quality. The improved processes must be flexible and ultimately have a lower cost than before optimization. If the instructions are simple and clear, it will be easier for employees to perform tasks in accordance with the instructions.

It is relevant to combine several jobs into one. If previously each of the specialists performed a specific task, then, by providing access to the database, you can replace them with one competent employee who will cope with the declared volume of activity.

The client of the process must skype database perform the changeable act. In simple terms, this requirement means that the users of the system must be more involved in it. If the current work is improved so that the wishes of the consumer are taken into account when performing procedures, then he will be interested in the course and result of the process.

Suppliers' participation in the system should be organized as if they were part of it. To implement this point, it will be necessary to establish partnerships with employees who carry out the activity. Another option is to involve external participants in the implementation of individual parts of the business process.

Creating options, each of which can be applied in a given situation. This allows achieving maximum results and adapting to external factors. As an example, consider the IBM project. It has three versions: simple cases (data is processed by a computer without the participation of a master); average in complexity (professionals are involved, acting with the help of a consulting system and a database); complex options (a specialist is needed who involves experts). Developing different schemes is a very important stage in improving processes. It is necessary to be able to model a situation and form effective solutions.

Methods for improving business processes

During the test period, a simulation prototype is used to determine whether the improved process meets the requirements. Once this is established, the theoretical model is physically implemented to validate the concept.

The simplification of the process is ensured by reducing the number of inputs. This approach makes control and management easier. In order to ensure continuous improvement of the organization's business processes, it is necessary to regularly check the relevance of the inputs. It is necessary to remove those that force the enterprise to compare with other initial stages. This will reduce the volume of reconciliations of various types, which usually requires a large amount of labor and financial resources of the company.

Focus on increasing the autonomy of processes through expanding decentralization with simultaneous deepening of the concentration of information exchange. This approach allows for compression not only in the horizontal direction. Vertical reduction is ensured by the fact that the performer is given the opportunity to make decisions independently, whereas previously he was forced to contact a superior manager. Thus, the labor resources necessary for the process are compressed.

Creation of a centralized database. The formation of such a tool allows all participants in the process to quickly and promptly receive the necessary information. In addition, the possibilities of using IT increase. This allows for more effective management decisions.

Reducing the time required to carry out a set of procedures. Reducing duration is an important criterion for improving business processes. During the successful implementation of new proposals, labor productivity increases and, as a result, the effectiveness of activities increases.

Blocking unnecessary or unjustifiably long flows. Improving business processes allows you to eliminate unproductive elements of the chain. It is necessary to redesign the system of activities so as to achieve its implementation by performing a number of parallel actions and at the same time to minimize the number of operations performed sequentially.

Eliminating gaps in business processes. This point is especially relevant for enterprises whose activities are not streamlined. In this case, improving business processes allows you to get rid of “blind spots” or optimize them.

Reducing the number of resources involved. This is not only about financial costs, but also about labor costs. For example, you can empower an employee to perform several operations that were previously performed by his colleagues. As a result of combining functions, there will be a redistribution of responsibilities, which will reduce the need for a large number of specialists to carry out the process. The key task of this area is precisely the release of personnel. Sometimes it turns out that the work of entire departments brought the company more losses than profits.

Identifying differences and analyzing similarities in business process improvement methods allows you to get an idea of ​​their capabilities. Having defined the tasks set, the entrepreneur will be able to choose the best option for improving the company's work.
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