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The former is created to perform specific tasks

Posted: Sun Jan 05, 2025 5:46 am
by sumona
The advancement of artificial intelligence, machine learning, and natural language processing makes it possible to automate many tasks. Now programs can provide communication. Moreover, any business can take advantage of such a solution. And this article is devoted to this. What Is a Chatbot? Chatbots are programs based on artificial intelligence. They can communicate with users by simulating a conversation. In doing so, the program uses natural human language.


A conversation or chat with a user can take place through a phone, messenger, mobile manufacturing email list application, etc. Chatbots are amazing in their capabilities. However, strictly speaking, they are just an improved system for answering user questions. One of the foundations of its functioning is natural language processing (NLP) technology. It is thanks to her that they are formulated. There are two types of chatbots: declarative and conversational.


For example, answer frequently asked questions. If users are regularly interested in the company’s work schedule or ordering procedure, then a declarative chatbot is perfect. Using NLP and a small amount of machine learning, the program generates automated responses. Conversational chatbots are data-driven programs that can predict. In fact, it is a virtual assistant. They are many times more interactive, more complex, and personalized than their counterparts.