The SMS page shows all of your threads in one place and breaks them down by conversation status:

[[email protected]]

You’ll be assigned a company-wide phone number for text messaging and can choose the zip code for your company. You’ll also need to provide information about the types of texts you’ll be sending.

Approval may take a few days, and our support team will be readily how to use our telemarketing list available to assist you during this time. You can also check on your enrollment status on the SMS page.
Nutshell’s App Marketplace offers over 50 integrations, enabling seamless synchronization of data between your existing tech stack and the Nutshell CRM platform. This allows businesses to centralize their operations by automatically syncing key information from other tools, ensuring that Nutshell becomes the core hub or “source of truth” for managing all customer and business data. These integrations enhance workflow efficiency, reduce manual data entry, and ensure that the CRM stays up-to-date across departments. This flexibility supports a more streamlined and connected business process. Our App Marketplace is part of your Nutshell package at no extra charge.



Viewing all your text threads

Open: Active conversations
Waiting for your reply: Conversations that need your reply
Snoozed: Open threads that are temporarily paused
Scheduled: Threads scheduled to send as part of your sales automation
Closed: Completed or opted out threads
Using text messages in sales automation