Flowlogic is a client management system that helps providers adapt to the National Disability Insurance Scheme (NDIS). It makes managing claims, invoices and reporting easier, and allows users to track participants’ outcomes and goals by providing a central place to store data.
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Keywords: ndis, client iran calling code management, dashboards, quality data, case, ndia, participants
Increased adoption by participants for the National Disability Insurance Scheme (NDIS), and the uptake of smartphones and tablets by organisations have changed how service delivery is conducted. And participants become more mobile, demanding reliable and flexible support under the umbrella of the NDIS.
In a competitive environment, negative experiences and poor service can lead customers to switch service providers because poor service indicates inefficiency, higher cost and lower quality of care. The high expectation of customer service provided by service organisations in the information age poses a serious challenge for providers as they have to make an exceptional impression on every customer.
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